我也是在这不弹出聊天框 开了vk加速器也是一样 而且这个点是华盛顿早上10点钟

大佬为什么我没有可选择的联系方式

刚联系客服说让我等24小时，现在我就等明天这时候去联系吗

网页都打不开，裂开了。

客服找我要截图应该给他截哪里的啊

主要就是steam完全充不了啊 三四次都被吞

昨天晚上问客服两次就成功了，11号在steam上充值的apex金币，才转到土区没法用市场就直接氪了张steam余额卡，我把昨晚问客服的对话放下面吧，希望能帮到你们

这是我遇到的第一位客服，就是正常步骤，但好像是因为我两次截图右下角时间不同，并不是同一天的所以他让我重新上传一次截图，结果我截了图之后按错了把这个申诉关掉了
Abhishek (2022/5/13 21:23:42): Thank you for contacting EA HELP, my name is Abhishek, may I start with your first name please?
(2022/5/13 21:23:52): hi
Abhishek (2022/5/13 21:24:24): Hi, It is nice to meet you. I hope you are doing great.
(2022/5/13 21:24:32): Sorry to bother you, but I'm having a problem using Steam to recharge apex
(2022/5/13 21:24:58): My recharge amount has not been added to my game account
Abhishek (2022/5/13 21:25:20): I understand your concern you are missing Apex Coins am I correct?
(2022/5/13 21:25:27): yes
(2022/5/13 21:25:43): And I've already received messages on Steam and in my email
Abhishek (2022/5/13 21:28:00): Please don't worry, as you have been connected with the right channel, I will definitely check and will help you with the information.
(2022/5/13 21:30:00): Okay, I'm sorry to trouble you
Abhishek (2022/5/13 21:30:39): Just to confirm when have you purchased Apex coins?
(2022/5/13 21:31:33): It's May 11
Abhishek (2022/5/13 21:32:48): Thank you for the details.
(2022/5/13 21:33:03): it doesn't matter
Abhishek (2022/5/13 21:34:29): I would request you to please share the proof of purchase. You can take the help of the link mentioned below.
https://help.ea.com/en/help/account/how-to-provide-proof-of-purchase/
(2022/5/13 21:36:31): how can i sent it to you?
Abhishek (2022/5/13 21:37:14): How do I attach a file?
When you're logged into EA Help, click Accounts then My Cases.
Click on the open case you want to attach your file to.
Click Attach files...
Find the file you want to attach and click Open.
An orange loading bar will pop up underneath the Attach files… button. When it’s done, you'll see a paperclip icon with the number of attachments you've added.
Once you’ve attached your files, you can get back in touch with us by clicking the Resume button. Pick how you want to talk to us so we can take a look at the attachments you’ve added and get to work fixing your issue.
(2022/5/13 21:40:36): I've already uploaded the file
Abhishek (2022/5/13 21:41:20): Thank you for sharing.
Abhishek (2022/5/13 21:41:54): Please allow me a minute to evaluate the details.
Abhishek (2022/5/13 21:47:11): Thank you so much for staying connected.
Abhishek (2022/5/13 21:48:26): I would request you to please check the images and instructions in the article and share the correct proof of purchase.

再问第二个客服前我就直接把两张截图作为附件上传了，这位客服就很快，啊，直接把金币发我了，只是最后要找你要你游戏绑邮箱验证下，全对话如下：
Songam (2022/5/13 22:05:51): Thank you for contacting EA HELP, my name is Songam, may I start with your first name please?
(2022/5/13 22:06:34): just call me Sam,thanks
Songam (2022/5/13 22:06:44): Hello Sam! It's nice to meet you. How may I assist you today?
(2022/5/13 22:07:20): I'm having trouble recharging Apex gold with Steam
Songam (2022/5/13 22:10:35): As I understood that you are trying to purchase Apex coins through Steam am I correct?
(2022/5/13 22:10:43): yes
(2022/5/13 22:10:59): I have received the receipt and email information on Steam, but my Apex account does not show the gold I topped up
Songam (2022/5/13 22:11:47): Could you please let me know when did you made the purchase?
(2022/5/13 22:12:25): about May 11
Songam (2022/5/13 22:13:23): Please allow me a moment.
(2022/5/13 22:13:33): And I have attached my steam receipt screenshots and email screenshots to this appeal
Songam (2022/5/13 22:16:55): Thank you for waiting. I have successfully granted you teh missing points. Could you please check?
(2022/5/13 22:17:46): Ok, I'll log in and check it out
(2022/5/13 22:21:01): Thank you. I have received it.Have a nice day!And sorry to bother you!
Songam (2022/5/13 22:21:05): Could you please provide me your email address which is linked with your EA account?
(2022/5/13 22:21:33): ok
(2022/5/13 22:21:39): xxxxxxxxx@163.com
(2022/5/13 22:21:45): this one
Songam (2022/5/13 22:21:50): Do you have access to this email?
(2022/5/13 22:23:15): Okay, I've seen the email
Songam (2022/5/13 22:23:55): I request you to verify your account. I have sent a 6-digit code on your email so please share the same.
(2022/5/13 22:24:49): 256417
Songam (2022/5/13 22:25:45): Thanks for sharing the code. Your account has been successfully verified.
Songam (2022/5/13 22:25:55): Will there be anything else that I can help you with? I will be more than happy to help you out.
(2022/5/13 22:26:28): no,that all ,thanks you again!
Songam (2022/5/13 22:27:44): Thank You for contacting EA Help. Hope you not only have a good day but a great day.

你们跟客服聊完是多久到的，客服说已经给我发了，但是我上号看没有金币，客服说等一段时间就行

我又去找了个客服，新客服查记录说已经给我补发了金币了，但我确实没收到

新客服说我没有绑定Steam和ea账户，麻了

我已经放弃了，我直接买的cdk秒到账，烂Steam拜拜

我点了live chat，然后案例生成了但是没有跳对话窗口

兄弟我昨天买的dlc 登过橘子等了一天结果金币还是没到 找客服check了一个小时说已经到了 这种情况还有机会吗