客服回的:Hello there, Thank you for contacting Steam Support. We understand your situation, we're here to help. Unfortunately, the screenshots you provided can not be used for verify your ownership of the account. In order to protect our users, we must also ask you to provide the following proofs of ownership before making any changes. Attach an unaltered, fullscreen screenshot of the most recent purchase you made on the Steam account in question as shown in your WeChat Pay account. After verifying your proof of ownership we will gladly assist you with this issue. Steam Support Tom 感谢您联系Steam支持。 我们了解您的情况,我们随时为您提供帮助。 很遗憾,您提供的屏幕截图无法用于验证您对帐户的所有权。 为了保护我们的用户,我们还必须要求您在进行任何更改之前提供以下所有权证明。 附上您在所讨论的Steam帐户上最近购买的未更改的全屏截图,如您的微信支付帐户所示。