Hi everyone,
Shortly after launch we were made aware of a bug whereby the following DLC items included in the Digital Deluxe Edition were not appearing in-game as expected:
- Super Chow
- Old Friend R
- Amazon Typhoon
- Pochi Gun: Shrimp Flavor
- Gatling Fang
Over the last week we have been working to resolve the matter but unfortunately, we have encountered an unforeseen issue which has prevented the DLC from working as intended.
We would like to sincerely apologise to all customers who purchased the DLC, either separately or as part of the Digital Deluxe Edition bundle. Valve are aware of the issue and we have now retired both the DLC and bundle from sale.
All affected customers can claim a refund for the DLC items through Steam’s refund portal, full details HERE, as the circumstances for the refunds are exceptional, customers will be entitled to a refund on the DLC items outside of the standard 14 day/two-hour refund period.
Thank you for your patience regarding this matter, and for your continued support of the title.
Kadokawa Games & PQube