JackG (2018/6/8 下午4:50:49): Hello there! Thank you for contacting Ubisoft Live Chat Support. My name is JackG and I'll be here to assist you. Please give me a few moments while I read your ticket, I’ll be with you as soon as possible. How are you doing today?
Me (2018/6/8 下午4:51:17): Hi,jack .
Me (2018/6/8 下午4:51:56): Are u ok?
Me (2018/6/8 下午4:52:26): My Avatar was mistakenly sealed。I've been using the Ubisoft Avatar recently。However, I joined a team organized by my friends. They all have the same avatar, so I want to apply for the lifting of the ban on my avatar
JackG (2018/6/8 下午4:52:48): Hello there, I am very well thank you. I can see you are wanting to have your avatar ban removed and to report some in-game behavior. Is that right?
Me (2018/6/8 下午4:53:10): yes
Me (2018/6/8 下午4:54:22): Can you solve my problem？
Me (2018/6/8 下午4:55:28): hey,bro.Are u OK?
JackG (2018/6/8 下午4:56:14): I am yes, I am afraid I cannot appeal your ban
JackG (2018/6/8 下午4:56:29): Are you able to provide me with the names of the players who where being racist towards yourself?
Me (2018/6/8 下午4:57:33): No, I forgot. But I hope ubisoft will take racial discrimination seriously.
JackG (2018/6/8 下午4:58:31): I can assure you, we do take that activity seriously. If you come across it in future please report it.
Me (2018/6/8 下午4:58:46): Why can't you unblock Avatar？I didn't break the ubisoft rules。
JackG (2018/6/8 下午4:59:06): I am afraid you have, I can see the avatar uploads and they do break our terms of service.
Me (2018/6/8 下午4:59:16): Maybe there's something wrong with your testing system。
Me (2018/6/8 下午5:00:03): Can I use avada from our squad？
JackG (2018/6/8 下午5:00:38): I am afraid not, as I have said I can see the activity in your uploads and can see the ban was applied on the correct grounds.
Me (2018/6/8 下午5:01:38): I'm sorry, but thank you. Have a good day.
JackG (2018/6/8 下午5:01:58): Is there anything else I can assist you with today?
Me (2018/6/8 下午5:02:41): Will it help if I appeal my avatar again next year？
JackG (2018/6/8 下午5:02:59): No, I am afraid that avatar bans are permanent
Me (2018/6/8 下午5:03:32): OMG
Me (2018/6/8 下午5:04:09): Can't you accommodate me？
JackG (2018/6/8 下午5:04:41): As I have already said, we cannot appeal this. If there is nothing else I can assist you with I will need to end the chat.
Me (2018/6/8 下午4:51:17): Hi,jack .
Me (2018/6/8 下午4:51:56): Are u ok?
Me (2018/6/8 下午4:52:26): My Avatar was mistakenly sealed。I've been using the Ubisoft Avatar recently。However, I joined a team organized by my friends. They all have the same avatar, so I want to apply for the lifting of the ban on my avatar
JackG (2018/6/8 下午4:52:48): Hello there, I am very well thank you. I can see you are wanting to have your avatar ban removed and to report some in-game behavior. Is that right?
Me (2018/6/8 下午4:53:10): yes
Me (2018/6/8 下午4:54:22): Can you solve my problem？
Me (2018/6/8 下午4:55:28): hey,bro.Are u OK?
JackG (2018/6/8 下午4:56:14): I am yes, I am afraid I cannot appeal your ban
JackG (2018/6/8 下午4:56:29): Are you able to provide me with the names of the players who where being racist towards yourself?
Me (2018/6/8 下午4:57:33): No, I forgot. But I hope ubisoft will take racial discrimination seriously.
JackG (2018/6/8 下午4:58:31): I can assure you, we do take that activity seriously. If you come across it in future please report it.
Me (2018/6/8 下午4:58:46): Why can't you unblock Avatar？I didn't break the ubisoft rules。
JackG (2018/6/8 下午4:59:06): I am afraid you have, I can see the avatar uploads and they do break our terms of service.
Me (2018/6/8 下午4:59:16): Maybe there's something wrong with your testing system。
Me (2018/6/8 下午5:00:03): Can I use avada from our squad？
JackG (2018/6/8 下午5:00:38): I am afraid not, as I have said I can see the activity in your uploads and can see the ban was applied on the correct grounds.
Me (2018/6/8 下午5:01:38): I'm sorry, but thank you. Have a good day.
JackG (2018/6/8 下午5:01:58): Is there anything else I can assist you with today?
Me (2018/6/8 下午5:02:41): Will it help if I appeal my avatar again next year？
JackG (2018/6/8 下午5:02:59): No, I am afraid that avatar bans are permanent
Me (2018/6/8 下午5:03:32): OMG
Me (2018/6/8 下午5:04:09): Can't you accommodate me？
JackG (2018/6/8 下午5:04:41): As I have already said, we cannot appeal this. If there is nothing else I can assist you with I will need to end the chat.
