日亚回信:
Greetings from Amazon.co.jp.
Thank you for contacting us regarding your order (#249-2225818-6242240).
In order to provide our customers with the most secure online shopping experience possible, it is sometimes necessary for us to receive authorization from our customer's issuing credit card company to proceed with their orders. We thank you for your patience with our security measures.
At your earliest convenience, please fax us a copy of a recent credit card billing statement to our office in Japan (0120-996-300/03-6367-4007), confirming the name, address, and telephone number associated with the card. If you have set up paperless billing with your bank, your online statement is also accepted as a proof. If you cannot send via fax due to technical and/or other reasons, you may send via physical mail or reply to this email with a PDF/JPEG attachment including the card holder's name, address, and phone number, and we will resume the verification process.
*******************Note********************
Your Amazon.co.jp account and order have been placed on hold. You will not be able to access your order information online. Please do not place any more new orders or open new accounts. We will process your order as soon as billing information has been verified.
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Alternatively, you could request the issuing bank of your credit card to contact us so we may verify your billing information. The card issuer can contact us via fax at the same number. The fax should contain the name and fax number of a specific representative with whom we can correspond if necessary.
Please don't hesitate to contact us should you have any questions, and thank you for your interest in shopping at Amazon.co.jp.
Sincerely,
Account Specialist
Amazon.co.jp
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