回复：英国海淘黑莓Q10，handtec下单成功， 处于等待状态。

Thank you for your order. Your card was authorised successfully but NO money has been debited from your account. Your card will only be debited whenhandtec.co.uk review the order and release the payment.
Please quote your order number （订单号） in all correspondence with either handtec.co.uk or Sage Pay.
Order total:303.89 GBP
Card used:China Construction Bank, China - MasterCard - XXXX XXXX XXXX 7279 - Attempt:1

经过 使用 handtec 网页上 右下角的 Handtec Live chat 工具， 和 他们的客户交流了一下， 其实就是催单
Chat started
---->xxx@xxx.com
hi， could you help check the status of my order please?
Rosey joined the chat
---->Rosey
Hello
please may I take an order number from you?
---->xxx@xxx.com
ok, please wait a moment
1001xxxxx---xx-xx-xx-xx
---->Rosey
thank you
Please give me a moment whilst I check this for you
---->xxx@xxx.com
ok, thanks
---->Rosey
have you received an email from us since the order was placed?
---->xxx@xxx.com
yes, a verificatioin mail in which handtec tell me bank authorisation code is needed
---->Rosey
OK have you responded to this email?
---->xxx@xxx.com
and I have replied with the Code in help desk ticket
---->Rosey
OK, I will notify the security team that your response is waiting for them and they will respond shortly for you
---->xxx@xxx.com
just in case, I also replied a mail with that Code by reply that email in my hotmail.com, but On Hold status keeps
---->Rosey
that is OK we have received your email.
---->xxx@xxx.com
yes, actually, I have asked a few times in help desk ticket, but nothings comes to respond me
---->Rosey
I have notified the security team and a response will be sent to you in the coming 10 minutes
---->xxx@xxx.com
ok, thank you, I wait for that. thank you
---->Rosey
no problem
Thank you for using Handtec's live chat, have a great day!
---->xxx@xxx.com
have a nice day , see you
Rosey left the chat
在这之后， 不一会， 我的 handtec账户里的 help desk 里的相应 ticket的状态就有更新了、
所以 当你们的订单的状态 卡住的时候， 就不妨用他们的 handtec live chat 工具 催单

经过上面这么一闹腾， handtec账户的help desk的ticket 被 他们的 security team更新了
如下，
Thank you for shopping with Handtec.Your order has now been processed and has been forwarded to our dispatch team. Your order is important to us and we will do our very best to ensure this is delivered within your chosen delivery time. Your tracking information will be forwarded by email and should you wish to make any changes to your order then please do not hesitate to contact us.
相应地， 订单状态变成了 processing（处理中）
到 现在， 订单历经了，
Pending（订单创建之后），
On Hold(等候你回复给他Bank Authorisation Code),
Processing（在你回复了Code，并且他们的security team相应动作之后）

继续更新，
当前订单状态已经由 processing 转 为 complete。
收到了handtec的邮件 ： Shipment # 100xxxxxxxxxxxx for Order # 10xxxxxxxxxxxx
PRODUCT NAME SKU PRICE QTY SUBTOTAL
BlackBerry Q10 Smartphone - Black BBQ10BK £279.99 Ordered: 1 £279.99
Shipped: 1
Subtotal £279.99
Shipping & Handling £15.00
Grand Total £294.99

Ok, 我的也有运单号了, 刚才看了邮件, 昨晚 2点30左右收到的邮件..
RQ111111111GB, 中间 9位数字,
这个 9位数字 和 handtec里边的 shippment 222222222 for Order xxxxxxxx 的 shippment 后面的 9位 数字 不是一码事, 我昨晚还用这个查的...

有没一个网站可以全球跟踪 royal mail订单的, 无论是在英国,还是在中国, 都能看的, 不用切来切去的, 有吗

楼主不如也写份小教程吧，造福吧友。

我的单目前看来还在 HWDC呢,

Thanks you for your email. We have successfully received your form of confirmation however we are still struggling to process your order with this information alone. Would it be possible for you to provide us with 1 form of Photo ID please so that we can attempt to fully verify this order. We do apologise for any inconvenience caused however due to the value of the order we have to be very vigilant with security. Please advise as to the next course of action. Kind regards. Handtec Customer Services
给完银行的授权号，又找我要身份证照片，把护照照下来，刚发过去，太麻烦了

刚才用蹩脚的英语和在线客服联系了一下，说收到我的证件照了，说让什么部门尽快给我回邮件，但是什么部门 太激动 我给忘了

更新下状态 我的订单已经变成 complete 而且显示shipped 1了，来了两封邮件 回家 google 翻译了 再来汇报

Thank you for shopping with Handtec.
Your order has now been processed and has been forwarded to our dispatch team. Your order is important to us and we will do our very best to ensure this is delivered within your chosen delivery time.
Your tracking information will be forwarded by email and should you wish to make any changes to your order then please do not hesitate to contact us.
- 0845 644 7727
- 01733 298 500
If you have any feedback or queries at all regarding our service or products then please do let us know using the contact form at the foot of this email.
Should we have any issues surrounding stock or delivery we will ensure you are contacted immediately.
Kind Regards
Handtec Customer Services
中间那两个算是我的订单号么？实在翻译不出来了