Hello Survivor,
Thank you for contacting Infestation customer support.
We understand you would like some details regarding a recent action on your account.
After further investigation of your account, we have found that your account has was likely compromised and hackers were playing on your account. Please run a virus scan ASAP and ensure that your password is changed after. We apologize for this inconvenience and will remove the ban in 24 hours. Please do not log into the account before 24 hours or it could get banned again.
We appreciate your patience and if you have any additional questions or comments pertaining to Infestation: Survivor Stories please feel free to update this ticket and we will get back to you as soon as possible.
Sincerely,
Infestation Customer Support
号称24小时后解封，让我在这24小时内不要试图登陆被解封的账号。