这是我的ticket：
I want to know the reason that my account is always been locked recently and how to avoid it
Recently my account is locked everyday and every time I need to change my password to access. The system said that it detected some abnormal. I want to know the reason and how to avoid it.
这是暴雪客服的回复：Hi there,
We’ve recently updated our authentication system to intelligently track your login locations, and if you’re logging in consistently from the same place, you won't need to worry about the account being locked. However, everytime you change your login location, there is a chance your account will be locked until we verify it's you logging in.
We hope to continue improving the authenticator system to ensure the same or greater security, while improving and adding features to make having one a more user friendly experience.
If you still have other questions or concerns pertaining to this petition, feel free to use the “Need More Help” option, and we’ll respond as soon as possible.
I wish you all the best going forward! Keep up the great work and I hope that you have a wonderful day!
Best Regards,
Neenastra
Game Master
Blizzard Entertainment
www.blizzard.com/support
I want to know the reason that my account is always been locked recently and how to avoid it
Recently my account is locked everyday and every time I need to change my password to access. The system said that it detected some abnormal. I want to know the reason and how to avoid it.
这是暴雪客服的回复：Hi there,
We’ve recently updated our authentication system to intelligently track your login locations, and if you’re logging in consistently from the same place, you won't need to worry about the account being locked. However, everytime you change your login location, there is a chance your account will be locked until we verify it's you logging in.
We hope to continue improving the authenticator system to ensure the same or greater security, while improving and adding features to make having one a more user friendly experience.
If you still have other questions or concerns pertaining to this petition, feel free to use the “Need More Help” option, and we’ll respond as soon as possible.
I wish you all the best going forward! Keep up the great work and I hope that you have a wonderful day!
Best Regards,
Neenastra
Game Master
Blizzard Entertainment
www.blizzard.com/support
